We are currently seeking a receptionist to join our Toronto office.
More About Us
With over 120 lawyers, Hicks Morley is a leading law firm in Canada focusing on the representation of management in human resources law and advocacy. Labour and employment law is the foundation of the firm’s growth—the depth and scope of our expertise in human resources law is the Hicks Morley advantage.
Hicks Morley is a rapidly growing firm with five offices in Ontario: the main office is located in Toronto, and we have regional offices in Waterloo, London, Kingston and Ottawa. We act for over 1,000 employers in the public and private sectors.
The Opportunity
In this role, you will support the reception desk in the dedicated client space at Hicks Morley. Providing a professional and welcoming environment while delivering exceptional support to both internal and external clients. As the first point of contact your efficiency and excellent communication skills provide a positive first impression.
Responsibilities
Reception
- First point of contact for visitors and firm members. Visitors may include clients, potential new hires, students and firm event attendees for conferences or workshops. Ensure all visitors are provided with refreshments and technical support as needed and guiding visitors to appropriate meeting rooms.
- Ensure firm members are alerted that their visitor/s is on site.
- Ensure inbound calls are answered promptly. Guidance will be provided for prospective client calls and the related procedure.
- Open and close the reception area daily to ensure the space is welcoming and visitor-ready at all times.
Catering/Facilities
- Organize refreshments for visitor meetings which could range from hot and cold beverages only, to light breakfast or lunch. Liaising with firm approved vendors on food selection. There are five boardrooms and a conference space which require room set up and technical support – guidance will be provided on standard set up.
- Ensure Nespresso Machines and related supplies within the boardrooms are stocked appropriately.
- There are six serveries across three floors of the firm. Responsible for distributing and stocking kitchen supplies to each servery including coffee, tea, milk, cream, paper towel, sugar, soap, dish washer tablets, etc.
Other
- Assist with other projects and administrative duties which could include clerical tasks (for which training would be provided ) which can be executed from the reception desk.
- The reception position continues to evolve and there may be opportunities for other tasks to be added to the role.
Minimum Requirements
- Experience in a similar receptionist or in person client facing role.
- Strong customer service skills.
- Strong MS Word skills including calendar management.
- Ability to work well with others.
- Thorough and good attention to detail.
- Clear and concise written and verbal communication skills.
- Demonstrated ability to work independently and recognize when to consult colleagues and/or support resources when appropriate.
- Flexibility to work overtime based on business needs of the firm.
Application
If you are interested in applying, please send your resume to:
Nadine Cottrell
Manager, Human Resources
nadine-cottrell@hicksmorley.com
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Every firm has a culture, and ours is no exception. We work in the human resources area, so we are “people” people. We have a very diverse client base, from manufacturers to social service agencies, and we are passionate about understanding our clients, their businesses and their needs.
Hicks Morley is an open and respectful workplace which fosters creativity, legal innovation and excellence in our clients’ interests. We are committed to recruiting and hiring the best candidates for all roles, and from diverse backgrounds and experiences. Upon request, Hicks Morley will provide suitable accommodations during the recruitment and hiring process to candidates with accessibility needs due to disability.