Hicks Morley Recognized in the BTI Client Service A-Team 2020
Clients have recognized Hicks Morley for its unparalleled client service, as published in the BTI Client Service A-Team 2020: Survey of Law Firm Client Service Performance. In the report, Hicks Morley was named a Standout in Investing in Client Relationships and Client-facing Communication.
The BTI Client Service A-Team is limited solely to law firms considered by clients to deliver the absolute best levels of client service. BTI’s 19th annual Client Service A-Team report is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. The ranking is based on research of more than 20,000 buyers of professional services and more than 350 interviews and direct feedback from corporate counsel who evaluate firms on 17 criteria that include client focus and commitment to help, value, understanding of the client’s business and legal skills.