WSIB Mental Stress Claims: Building on the Fundamentals and Best Practices for Resolving Claims

Event Details

October 19, 2023
Registration/Breakfast: 8:30 a.m. - 9:00 a.m. ET
Session: 9:00 a.m. - 1:00 p.m. ET

Hicks Morley Toronto Office
77 King Street West, 39th Floor
Toronto, ON

Please note registration for this event is now closed.

Fee: $499.00 plus $64.87 (13% HST)
Total $563.87 per person


WSIB claims for mental stress conditions pose unique challenges for employers. Join us as we discuss best practices for effectively managing mental stress claims, with a view to mitigating costs and working toward successful resolution of claims in the workplace. In this workshop, we will explore and build on the fundamentals of mental stress claims by addressing topics such as:

  • WSIB’s approach to adjudicating the different types of mental stress claims
  • strategic approaches to return to work and understanding the role of the treating medical practitioner
  • WSIAT’s approach to appeals of mental stress claims
  • employment issues arising in the context of a mental stress claim
  • treatment and recovery from a medical perspective


This workshop will include both instructional components and interactive components that will give attendees the opportunity to apply some of the tools and fundamentals they have learned. The workshop will include a panel discussion that will provide attendees the opportunity to pose questions to our team of experienced WSIB practitioners. Attendees will also receive helpful written tools that will assist them in managing mental stress claims.

Audience and Learning Objectives

This workshop is designed for human resources and disability management professionals with a moderate level of experience managing WSIB claims. Those who are new to WSIB claims management are also welcome.

By the end of this workshop, attendees will understand how to:

  • differentiate between the three types of mental stress claims
  • effectively investigate and report a mental stress claim
  • strategically approach the return-to-work process with a view to cost mitigation and successful resolution
  • consider and incorporate cognitive abilities information and treatment options into return-to-work planning
  • identify and address other employment issues that may arise

Hicks Morley will endeavour to accommodate guests with a disability in accordance with the Ontario Human Rights Code guidelines and other applicable legislation. If you require any accommodations for this event, please indicate the nature of the accommodation below.

Please note that in order to maximize the experience of attendees, spaces in the workshop will be limited. We encourage you to register early to avoid disappointment.