Human Rights Tribunal of Ontario Awards Applicant $180,000 as Compensation for Injury to Dignity, Feelings and Self-Respect

In the recent decision of L.N. v. Ray Daniel Salon & Spa, the Human Rights Tribunal of Ontario (Tribunal) awarded an applicant $180,000 in damages for injury to dignity, feelings and self-respect. In this case, the applicant was a recently arrived refugee to Canada. She had not yet received her work permit when she started…

Advantage CPD: As the World Turns – Legislative/Case Law Updates in Labour and Employment Law

In a fast paced review, we will examine federal and Ontario legislative changes followed by a review of new risks and liabilities arising out of some recent noteworthy decisions rendered by tribunals, arbitrators and the courts. Before turning to your questions, we will close with a “To Do” list summarizing the learnings.

Reaching Out – Fourteenth Edition

Dear Friends, Welcome to our Winter 2019 edition of Reaching Out. The last 18 months have been a tumultuous time in employment law in Ontario. We saw the introduction of sweeping changes to the Employment Standards Act, 2000 and Labour Relations Act, 1995 in January 2018, only to see many of them repealed in January…

Are Service Providers Liable for Harassment Between Customers? The Divisional Court Weighs In

In City of Toronto v. Josephs, the Divisional Court reviewed a recent decision of the Human Rights Tribunal of Ontario (Tribunal) and specifically addressed the question of a service provider’s liability for harassment issues arising between customers. In so doing, the Court has provided useful guidance for organizations that provide services to the public, and…

An “Uncomfortable” Workplace Interaction – or Harassment and Discrimination under the Human Rights Code?

In dismissing this human rights application as having no reasonable prospect of success, Vice Chair Hart made helpful comments with respect to the Human Rights Code (Code) and the role of the Human Rights Tribunal of Ontario (Tribunal) in dealing with “uncomfortable” workplace interactions. In short, the decision stands for the proposition that, depending on…

Lancaster House: Gender Identity and Gender Expression: Best practices in the workplace

When an employee requires accommodation in relation to gender identity or gender expression, the process can be challenging for the employer, the union, and especially the employee. This audio conference will explore best practices for creating an inclusive, accommodating environment, and dealing with trans-specific issues such as washroom accessibility, training, and reluctant co-workers. Topic Understanding…