Arbitration Workshop

Event Details

October 12, 2023
Registration/Breakfast: 8:30 a.m. - 9:00 a.m. ET
Session: 9:00 a.m. - 3:30 p.m. ET
Lunch will be served.

Hicks Morley Toronto Office
77 King Street West, 39th Floor
Toronto, ON

Please note registration for this event is now closed.

Fee: $749 plus $97.37 (13% HST)
Total $846.37 per person


Feeling stuck between a collective agreement rock and a procedural hard place?

For human resources professionals tasked with maintaining workplace labour relations, navigating an organization’s grievance and arbitration process can present unique challenges—particularly if you aren’t yet familiar with key aspects and strategic considerations along the way.

This hands-on workshop has been designed to equip both new and more experienced members of your labour relations team with the skills necessary to prepare a case for grievance arbitration. From providing a refresher on the process and principles, to skill-building group work, we guide participants through key steps including:

  • disciplinary procedure: how to understand and effectively manage the process
  • scope of grievances: how to define the issues for arbitration
  • grievance procedure: how to be strategic throughout the process to position the employer for the best possible outcome
  • pre-hearing disclosure of evidence: know what you must disclose to the union, and what the union must disclose to you
  • arbitration procedure: know what to expect at the hearing, including an overview of key considerations for virtual/electronic hearings


Following instructional components, attendees will work in small groups through exercises designed to provide practical, hands-on experience in managing the grievance process right up to the arbitration hearing. Attendees will also receive a detailed digital manual entitled, “Arbitration and Grievance Reference Manual: A Hicks Morley Guide.”

Learning Objectives

By the end of the program, participants will understand how to:

  • determine and apply appropriate disciplinary measures to address workplace misconduct
  • strategically analyze grievances and prepare effective grievance responses
  • conduct a thorough investigation into issues raised in grievances
  • gather necessary evidence and prepare for the grievance arbitration
  • participate in arbitration hearings, whether in person or virtually

Hicks Morley will endeavour to accommodate guests with a disability in accordance with the Ontario Human Rights Code guidelines and other applicable legislation. If you require any accommodations for this event, please indicate the nature of the accommodation below.

Please note that in order to maximize the experience of attendees, spaces in the workshop will be limited. We encourage you to register early to avoid disappointment.