In this issue: “Bad Customer Service” – or Breach of Human Rights Legislation?” and “Lifecycle of a Rental Tenancy: Human Rights Code Considerations and Best Practices for Compliance”
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2095 Results
“Bad Customer Service” – or Breach of Human Rights Legislation?
Service-based organizations – such as restaurants – have obligations to their customers under human rights legislation. But how far do these obligations go? Two recent cases help to define the line.
Ontario to Repeal ORPP Administration Corporation Act
On July 28, 2016, the Ontario government announced its plans to repeal the Ontario Retirement Pension Plan Administration Corporation Act, 2015 (Act) when the Legislature resumes sitting in the Fall, 2016. The Act created the Ontario Retirement Pension Plan (ORPP) Administration Corporation to administer the ORPP, Ontario’s stand-alone solution to address retirement security concerns for…
Assists clients in addressing accommodation requests and disability management.
Changing Workplaces Review – Personal Emergency Leave
On July 27, 2016, we circulated an FTR Now advising clients of the release of the Interim Report of the Special Advisors who are conducting the Changing Workplaces Review (Review). In this, our first follow-up FTR Now, we will focus on Personal Emergency Leave (PEL) under the Employment Standards Act, 2000 (ESA) as that entitlement is being singled out for earlier consideration in the Review…
Changing Workplaces Review – Interim Report Issued
Since May 2015, two government-appointed Special Advisors – Mr. Justice John Murray and Mr. Michael Mitchell – have been undertaking the Changing Workplaces Review (Review) to consider the changing nature of the workplace, the causes behind those changes, and whether the Labour Relations Act, 1995 (LRA) and the Employment Standards Act, 2000 (ESA) need to be amended to meet challenges created by the changes…
Two Recent Arbitration Awards Confirm Obligations of Faculty During Non-Teaching Periods
Two recent arbitration awards dealing with issues relating to non-teaching periods of faculty will be of interest to all colleges…
Marshall Consultation Paper on Ontario Pension Solvency Funding Framework Released
Ontario registered defined benefit (DB) pension plans must be funded on the greater of a going concern or solvency basis, as we outlined in our recent FTR Now Ontario Pension Solvency Funding Framework Under Review. Due to the recent, yet prolonged, low-interest rate environment, most DB plans are in a deficit position on a solvency basis, requiring many employers to make large special payments to fund the deficits over a five-year period…
Accommodation Training Workshop
A one-day interactive training workshop on managing accommodation issues in the workplace (registration fee – $780.00 plus $101.40 HST (13%), totalling $881.40 per person).
Workplace Investigation Training
This one-day interactive workshop focuses on essential investigation skills required by HR Professionals who are charged with investigating workplace incidents (registration fee – $780.00 plus $101.40 HST (13%), totalling $881.40 per person).