Long-Term Care Training Workshop: Disability Accommodation

Event Details

March 7, 2017
8:30 a.m. - 1:30 p.m.

Hicks Morley Toronto Office
77 King Street West, 39th Floor
Toronto, ON

Cost: $390 plus $50.70 HST (13%) – totalling $440.70 per person


There’s no such thing as “textbook” accommodation. If your employee has a challenging physical or mental disability that impacts their ability to do the job, how you respond to that individual’s request – or don’t – can mean significant liability for your organization. Are you prepared?


This hands-on intensive workshop is designed to provide frontline HR Professionals in the long-term care sector with the tools they need to address and manage accommodation issues in their workplaces.

Following instructional components on key accommodation principles, attendees and presenters will work as a group through case scenarios focused on specific “hot button” disability accommodation issues.

These real-world scenarios are designed to highlight challenges in the long-term care sector, and provide attendees with an in-depth understanding of governing legal principles, best practices – and common pitfalls that can arise in the accommodation process.

Attendees will also receive topic-specific toolkits and takeaway sample worksheets to develop and implement appropriate accommodation processes.

Learning Objectives

By the end of this program, attendees will be able to:

  • Critically evaluate their organization’s current accommodation approach based upon key legal principles
  • Understand substantive and procedural accommodation principles in the workplace
  • Formulate a proactive “best practices” approach to implementing accommodation principles
  • Effectively communicate with employees seeking accommodations
  • Identify and distinguish employee “needs” vs. “wants”
  • Respond effectively to disability accommodation requests and manage medical information throughout the accommodation process
  • Avoid common pitfalls – and potential liability

In-House Training

If you are interested in offering this session at your place of business, please complete our client training request form.

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