Advantage CPD: Key Issues in Social Services

Event Details

May 24, 2017
8:30 a.m. - 10:30 a.m.

Hicks Morley Toronto Office
77 King Street West, 39th Floor
Toronto, ON


Please join us for an update on key issues that impact social services organizations in Ontario, and a discussion of the latest legal developments and emerging trends. We will take a whirlwind look at a number of issues affecting your workplace and provide you with the practical tools required to navigate them, avoid common pitfalls – and minimize your potential liability and costs.


In this Advantage CPD session, we will take you through the following pressing topics:

• Workplace Violence & Harassment
• Workplace Investigations – Best Practices
• Disability Management, Medical Information & Accommodation
• Family Status Accommodation
• Service-Based Human Rights Applications.

Learning Objectives:

By the end of this seminar, attendees will have a better understanding of:

• Important recent legislative changes and regulatory initiatives and their potential impact
• Practical strategies for responding to workplace violence and harassment issues
• Investigation pitfalls and how to avoid them
• Effective response techniques for accommodation requests
• The role of human resources in preventing service-based complaints under the Human Rights Code.


The session will include a structured Q&A panel discussion. Our presenters will invite questions and remain behind for any informal discussions you may wish to have.

CPD Logo This organization has been approved as an Accredited Provider of Professionalism Content by The Law Society of Upper Canada. Total CPD = 1 hour and 30 minutes of Substantive CPD